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Since 1969, Acadiana Prescription Shop has provided fast, personalized service to patients at its convenient Oil Center location at 454 Heymann Boulevard. Now, the independent pharmacy is opening a second shop on the fast-growing Southside of Lafayette at 5000 Ambassador Caffery Parkway in the Provence building near Our Lady of Lourdes Regional Medical Center.
Originally owned by the late Philip Comeaux, Acadiana Prescription Shop was purchased by pharmacist Joel Fruge in 2002. The pharmacy's prime location near Lafayette General Medical Center and numerous physicians' offices was a major selling point. Besides prescription medications, the shop offers a vitamin section, over-the-counter medicines and diabetes supplies. Among its best-selling products are nebulizers, which are affordably priced. Acadiana Prescription Shop also does compounding, including topical hormones, pain and nausea medicines.
Over the years, the pharmacy garnered a reputation for fast, friendly personal service, leading to a loyal customer base. "We can fill prescriptions within two to three minutes," Fruge says. "There's no waiting. We are madder than the customers if they have to wait."
Acadiana Prescription Shop also has a large physician following. "We are known to have medications in stock in the store," Fruge says. "Doctors, dentists and podiatrists also rely on us for dosing and medication information. We have several doctors who practice on the other end of town, and they come here."
Both patients and physicians enjoy working with the pharmacy's personable staff. "We had an employee who went on vacation, and six customers called to check on her," Fruge says with a laugh."
In 2010, Fruge and his business partner of five years, pharmacist Ryan LeBlanc, purchased the pharmacy file from Begnaud's Pharmacy, adding a whole new group of patients. But, doctors on the south side wanted their patients to have the same high quality of service offered in the Oil Center.
About a year ago, Fruge started getting a lot of requests from physicians to open a location in that area of town. "The doctors were interested in having the personal service of an independent pharmacy on the south side of town," he says. "They like the prompt service with no waiting."
Fruge found space in the Provence office complex facing Ambassador Caffery Parkway across from Lourdes' hospital. The building is conveniently accessible from Ambassador in the front, and Farrell Road from the rear. A walk-in clinic, Acadiana Urgent Care, is also located in the complex.
Like the original location, the south side pharmacy will offer curbside service, delivery and fast filling of prescriptions. "We are going to be offering the same quality of service that our customers have come to know and rely on in the Oil Center," Fruge says.
At its Oil Center location, Acadiana Prescription Shop currently has eight employees, including five pharmacists, on staff. The south side branch will have two full-time pharmacists, a technician and a cashier.
To streamline the filling process, Acadiana Prescription Shop offers a free iPhone app. Customers can order prescriptions and receive notifications when they are ready by text or email. The pharmacy is also implementing a webpage, www.acadianarx.com, which is currently under construction.
All insurance is accepted at both locations.
Customers appreciate the family-type of atmosphere found at Acadiana Prescription Shop. "We are like a family here," Fruge says. "We pride ourselves in taking care of the person. We are Acadiana's Prescription Shop."
Acadiana Prescription Shop's south side location is opening later this month.
-By Lisa Hanchey